Technical support
Brackets can be mounted in both orientation. The customer can implement whichever is easier.
It’s a safety feature. For example, if there’s an emergency stop because of an entrapment or entanglement situation, the emergency stop will ensure there’s no more compressed air in the system which allows the horizontal cylinder to be moved and free the person involved. It also ensures the safety of anyone during maintenance or solving problems.
The requirements for the cartons are the same, both types of cartons should be closed properly without any loose or flapping lids.
However, taped cartons can have loose tape ends, so when working with them extra sensors are placed at higher positions to detect such cases.
Bearings we have installed do not need to be lubricated. Installed bearings are sealed bearings (ZZ and 2RS) and are factory-filled with grease. They cannot be re-lubricated. These bearings have a maintenance-free lifespan. Re-lubrication is not necessary; instead, in case of wear or reduced performance, the bearings should be replaced.
Yes, you can. Please contact us at [email protected].
In most situations the integrator that installed the unit is first point of contact.
Yes this is possible, there is a cable channel available.
The valve is located at the bottom, backside of the machine, under the cover next to the gearmotor.
The included documents are a layout of the vertical conveyor (2D, 3D), specifications of the unit and gear motor and a list of the spare parts with risk table and a 3D pdf file to identify parts.
