General
The thickness of the powder coating must be at least between 60µm and 90µm per layer. With a primer and a topcoat, the thickness is at least 120-180µm.
When having an EPD coating, an extra 18-25µm is added.
Qimarox is unable to provide a bank guarantee. We supply highly standardized products, which allows us to keep stock of most parts. This enables us to offer short lead times and keep our pricing as competitive as possible.
Additionally, a bank guarantee limits financial spending capacity because the bank holds a portion of available funds as collateral. These blocked funds cannot be used for other investments or operational expenses.
The machines are not suitable for temperatures above 40 degrees Celsius. Its components have not been rated or classified for use in such high-temperature environments. Operating the machine beyond this limit may lead to performance issues, accelerated wear, or component failure. For applications requiring higher temperature resistance, get in touch with Qimarox.
The machines are not available in a hygienic version. It has not been designed or constructed to meet the specific requirements necessary for hygienic applications. As alternative we can supply a stainless steel version and for the Prorunner mk5 a Wash Down version is available.
The machines can be configured in multiple variants for use in moisture environments or when the machines are cleaned with water. To ensure durability and performance, materials and protective coatings resistant to corrosion are essential. Proper selection of components, such as EPD coating, stainless steel or the Wash Down variant, can prevent material degradation.
The machines can be supplied without the inclusion of zinc material. If desired, alternative materials or coatings can be used based on specific requirements. For applications requiring no zinc parts, get in touch with Qimarox.
The machines are not designed for cleanroom use.
The machines can be used in dusty environments. It is crucial to adhere to the prescribed maintenance schedule to ensure optimal performance and longevity. Dust accumulation can impair functionality, leading to increased wear and potential failure. Regular maintenance helps prevent these issues, safeguarding operational efficiency and reducing downtime. Compliance with the maintenance plan is essential for sustained reliability and safety. Please note that the machine can not be used in ATEX environments.
The machines has not been tested or calculated for seismic regions. Structural integrity under seismic loads is unverified. Design modifications or anchoring may be necessary for compliance and safety. Until then, operate with caution in high-seismic-risk areas.
We don’t work with agents or sole distributors. Our vertical conveyors are sold to every OEM or System Integrator, for our palletizers we only work with companies that made a strategic decision to add the Qimarox solutions to their product portfolio, and are approved and trained by us. We still can have different partners in a region or industry, if an end-user is requesting several contacts we will provide these. A lead is forwarded first to a Gold, Silver and last to Bronze partner. If you are an integrator and interested in becoming a Certified System Partner please contact us.
The requirements for the cartons are the same, both types of cartons should be closed properly without any loose or flapping lids.
However, taped cartons can have loose tape ends, so when working with them extra sensors are placed at higher positions to detect such cases.
Bearings we have installed do not need to be lubricated. Installed bearings are sealed bearings (ZZ and 2RS) and are factory-filled with grease. They cannot be re-lubricated. These bearings have a maintenance-free lifespan. Re-lubrication is not necessary; instead, in case of wear or reduced performance, the bearings should be replaced.
The machines are not suitable for ATEX environments. It has not been designed or certified for use in explosive atmospheres as defined by ATEX standards.
Yes this is possible, costs depend on desired period (determine value for this per month / per machine type). Contact your sales representative or our Support Department for more information for your situation.
Maintenance information is available in the «Downloads» section of our website. Another option is to go to the corresponding product page, click on the «Downloads» tab, and select «Manuals» to access all maintenance details of the specific product. Each manual includes a dedicated maintenance chapter. For direct access, visit; https://www.qimarox.com/downloads/.
At Qimarox, you can experience our vertical conveyors, the PRmk1 and PRmk5, as well as our Highrunner in full operation. Our showroom provides an extensive overview of our other innovative solutions, and you’ll also have the chance to see how we are organized and how the assembly process is structured.
Yes, you can. Please contact us at [email protected].
In most situations the integrator that installed the unit is first point of contact.
FCA/CIF/DDP/DAP
We pack our products on wood with an heat treatment. When the shipment goes overseas we use VCI worthy foil to ensure that the shipment is free of moisture and dust.
Yes, all our wood is treated against pests by a heat treatment and meets the world wide ISPM 15 standard.
The chains are treated in a hot oil bath so the internal parts are oiled. There’s no grease on the outside because this attracts dirt.
You can contact Support Department by phone 0341-436700. You can contact Support Department by email [email protected].
Qimarox is based in Harderwijk in the Netherlands, an hour’s travel time from Schiphol Airport (Amsterdam).
The standard warranty period is 13 months after ready for shipment date for new machines, the period of warranty can be extended at an additional cost. More information about warranty: apply the received conditions.
A machine builder and/or integrator can buy directly from Qimarox. End customers can’t buy directly from Qimarox and an integrator has to be involved, please contact Qimarox for this.
You can request a quote via the quote request form (https://www.qimarox.com/offer-request/). Our staff will then put you in touch with a system integrator, where you can order the Qimarox components.
You can request a quote via the quote request form (https://www.qimarox.com/offer-request/). Our staff will then contact you. You can order directly after receiving the quote.
Qimarox is a specialist that produces material handling components in quantities. This results in a standard product, high quality with a competitive price.
